Role Overview
We are looking for a highly organised, proactive, and dependable individual who can act as a strong support system to senior leadership by managing day-to-day coordination across both professional and personal responsibilities. This role requires someone who can bring structure, efficiency, discretion, and smooth execution into a fast-paced working environment.
The ideal candidate should be detail-oriented, tech-savvy, quick in coordination, calm under pressure, and capable of anticipating needs before they arise. This position goes beyond basic scheduling and requires complete ownership of communication flow, planning, follow-ups, and operational support to ensure seamless daily functioning.
Key Responsibilities.
Calendar & Scheduling Management
- Manage daily, weekly, and monthly schedules efficiently
- Coordinate meetings, appointments, calls, and internal discussions
- Ensure proper prioritization, buffer management, and conflict-free scheduling
- Handle rescheduling and urgent changes smoothly without disrupting workflow
- Maintain reminders and ensure preparedness for upcoming commitments
Personal & Professional Coordination
- Assist in managing both work-related and personal responsibilities
- Coordinate appointments, errands, travel plans, and day-to-day requirements
- Ensure smooth alignment between personal priorities and professional schedules
- Act as a reliable coordination bridge between the leader and stakeholders
Communication Management
- Screen and manage emails, messages, and calls professionally
- Prioritize important communication and maintain timely follow-ups
- Coordinate with internal teams, clients, vendors, and external stakeholders
- Ensure smooth information flow and avoid communication gaps
Planning & Execution Support
- Support in structuring the leader’s day for maximum efficiency
- Prepare schedules, agendas, reminders, and coordination plans in advance
- Assist in reducing unnecessary interruptions and improving productivity
- Ensure action items and important discussions are followed through properly
Travel & Logistics Coordination
- Manage end-to-end travel planning including flights, hotels, transport, and scheduling
- Coordinate travel timelines with meetings and business commitments
- Handle last-minute travel updates and contingency planning when required
Confidentiality & Professionalism
- Handle sensitive personal and business information with complete confidentiality
- Maintain professionalism, maturity, and trust in all interactions
- Ensure secure handling of documents, schedules, and communication
Crisis & Change Handling
- Adapt quickly to changing priorities and sudden schedule shifts
- Manage pressure situations calmly and with solution-oriented thinking
- Resolve coordination issues proactively and independently whenever possible
Skills & Qualities Required
- Strong organizational and multitasking skills
- Excellent communication and coordination abilities
- High level of professionalism, discretion, and reliability
- Strong time management and prioritization capability
- Ability to work in fast-paced and dynamic environments
- Proactive mindset with strong ownership and accountability
- Detail-oriented with strong follow-up discipline
- Calm and composed approach under pressure
Preferred Tools Knowledge
- Google Calendar / Microsoft Outlook
- Calendly and scheduling platforms
- ChatGPT and AI tools for communication, planning, and productivity support
- Gmail, Slack, WhatsApp, and professional communication platforms
- Basic understanding of travel booking and coordination tools
What We Are Looking For
- Someone who anticipates needs instead of waiting for instructions
- Someone who can manage structure, urgency, and coordination simultaneously
- Someone who takes ownership of execution and follows through reliably
- Someone who can simplify complexity and ensure smooth day-to-day functioning