Role Overview

We are looking for a highly organised, proactive, and dependable individual who can act as a strong support system to senior leadership by managing day-to-day coordination across both professional and personal responsibilities. This role requires someone who can bring structure, efficiency, discretion, and smooth execution into a fast-paced working environment.

The ideal candidate should be detail-oriented, tech-savvy, quick in coordination, calm under pressure, and capable of anticipating needs before they arise. This position goes beyond basic scheduling and requires complete ownership of communication flow, planning, follow-ups, and operational support to ensure seamless daily functioning.

Key Responsibilities.

Calendar & Scheduling Management

• Manage daily, weekly, and monthly schedules efficiently
• Coordinate meetings, appointments, calls, and internal discussions
• Ensure proper prioritization, buffer management, and conflict-free scheduling
• Handle rescheduling and urgent changes smoothly without disrupting workflow
• Maintain reminders and ensure preparedness for upcoming commitments

Personal & Professional Coordination

• Assist in managing both work-related and personal responsibilities
• Coordinate appointments, errands, travel plans, and day-to-day requirements
• Ensure smooth alignment between personal priorities and professional schedules
• Act as a reliable coordination bridge between the leader and stakeholders

Communication Management

• Screen and manage emails, messages, and calls professionally
• Prioritize important communication and maintain timely follow-ups
• Coordinate with internal teams, clients, vendors, and external stakeholders
• Ensure smooth information flow and avoid communication gaps

Planning & Execution Support

• Support in structuring the leader’s day for maximum efficiency
• Prepare schedules, agendas, reminders, and coordination plans in advance
• Assist in reducing unnecessary interruptions and improving productivity
• Ensure action items and important discussions are followed through properly

Travel & Logistics Coordination

• Manage end-to-end travel planning including flights, hotels, transport, and scheduling
• Coordinate travel timelines with meetings and business commitments
• Handle last-minute travel updates and contingency planning when required

Confidentiality & Professionalism

• Handle sensitive personal and business information with complete confidentiality
• Maintain professionalism, maturity, and trust in all interactions
• Ensure secure handling of documents, schedules, and communication

Crisis & Change Handling

• Adapt quickly to changing priorities and sudden schedule shifts
• Manage pressure situations calmly and with solution-oriented thinking
• Resolve coordination issues proactively and independently whenever possible

Skills & Qualities Required

• Strong organizational and multitasking skills
• Excellent communication and coordination abilities
• High level of professionalism, discretion, and reliability
• Strong time management and prioritization capability
• Ability to work in fast-paced and dynamic environments
• Proactive mindset with strong ownership and accountability
• Detail-oriented with strong follow-up discipline
• Calm and composed approach under pressure

Preferred Tools Knowledge

• Google Calendar / Microsoft Outlook
• Calendly and scheduling platforms
• ChatGPT and AI tools for communication, planning, and productivity support
• Gmail, Slack, WhatsApp, and professional communication platforms
• Basic understanding of travel booking and coordination tools

What We Are Looking For

• Someone who anticipates needs instead of waiting for instructions
• Someone who can manage structure, urgency, and coordination simultaneously
• Someone who takes ownership of execution and follows through reliably
• Someone who can simplify complexity and ensure smooth day-to-day functioning