Social Media Moderators are responsible for overseeing and maintaining the quality of interactions across social media platforms. The role requires a keen eye for detail and excellent communication skills. You will review comments, posts, and user-generated content, ensuring they align with community guidelines and brand standards, and respond appropriately based on the policies defined by the company or client.

Key Responsibilities:

• Reviewing comments to ensure they are appropriate before allowing them to be published on the site
• Responding to user comments and questions about topics relevant to the website
• Monitoring social media platforms for breaking news stories and publishing relevant content on the company’s website
• Monitoring web statistics such as unique visitors, page views, and repeat visitors to help determine advertising effectiveness
• Posting new content on social media sites such as Facebook, Twitter, Instagram, or other sites as needed
• Posting interesting articles or blog posts that are relevant to the company’s products or services
• Participating in online conversations with customers or potential customers through social media channels such as Facebook and Twitter
• Scheduling posts on social media sites to increase exposure to target audiences
• Coordinating with marketing teams to develop strategies for engaging users with content on social media sites
• Be active in Preping-up for the shoots, actively participate in shoots, pay attention to minute details, check up for timely deliverables.
• Should have good writing and ideation curating knowledge.

Requirements:

• At least a Bachelor's degree in social media, communications or a related field.
• 1+ of experience in a similar role in a content marketing or digital marketing agency.
• Exceptional written and verbal communication skills
• Proven ability to stay calm and professional under pressure
• Excellent organizational skills and multitasking ability
• Proficient in Microsoft Office, with aptitude to learn new software and systems
• Working knowledge of HTML, CSS, and other web programming languages
• Familiarity with popular social media platforms, including Facebook, Twitter, Snapchat, and Instagram.
• Candidate should have laptop which have good running working condition.

Only Surat Local Candidates are Preffered.

All the best!!!